IT Services

Hotbed Technologies IT Division specializes in local area network and wide area network analysis/assessment, design, implementation, maintenance and management services. Hotbed Technologies can easily offer cost-effective solutions for almost any requirement including:

• Active Directory
• Electronic Messaging
• Security/Disaster Recovery
• LAN/WAN/Wi-Fi networking
• Remote Accessibility, and more!
• Learn about our Advantage Service Package.

Whether you need an engineer to supplement your IT department, provide extra knowledge in system critical areas, or complete vital projects in a timely manner, Hotbed engineers are available to work with your organization. Hotbed engineers offer unsurpassed professionalism, and follow industry standards and best practices to ensure your network is secure and efficient. Our engineers acquire and maintain industry certifications to ensure they are up to date with new technologies.

Hotbed will assist you throughout all phases of your project. From the planning and pilot phases, through the implementation phase, to the post implementation phase, our engineers will work with you and your IT staff to ensure a successful project.

Our IT solutions include:

RTM: Hotbed’s proactive monitoring service for workstations, laptops and servers provides a wealth of information regarding the health of the device. Using the automatic notification feature, you will be informed of potential areas of concern. Additionally, recurring automated tasks, and patch management can be established. Hotbed will establish our remote control feature which allows Hotbed to remote into devices for a quick, effective and efficient response.

Learn more about our RTM solutions:

 

• View our RTM Brochure
• 24×7 Server Monitoring
• RTM Features, Functions, & Benefits
• RTM Reports
• Workstation Health Checks

 

Directory Services: Hotbed engineers can assist with the design, or redesign, of your organization’s directory service.
Electronic Messaging: Our team can assist with the design, or redesign, or your organization’s electronic mail service.
Networking: We have certified network engineers available to assist you with installing, configuring, and troubleshooting network connection devices, such as switches, routers, firewalls or wireless access points.
Client/Server: Hotbed has certified engineers available to assist you with installing, configuring, and troubleshooting client/server devices and applications.
Help Desk: Hotbed will be your internal employee or customer IT support. Utilizing our proprietary Advantage ticketing and tracking software, we can provide real-time support, evaluation and reporting functions for your organization.
Staffing: Hotbed also provides full-time or part-time supplementation of your IT department.